Terms and Conditions

It is the responsibility of the named person on the booking form to understand, agree and accept all the following conditions when booking Creations Freelance Hairdressing to provide Hair services for a Wedding. By proceeding and paying a deposit you accept that you are entering a contract with Creations Freelance Hairdressing and are bounds by the following conditions.

  1. BOOKING FEES

    There is a non refundable £50 booking fee to secure your Wedding date. Only if the booking is cancelled by us and no trial has taken place will the deposit be refunded.

  2. TRIALS
    Trials for Brides are compulsory and must take place at least 4 weeks prior to the Wedding day. Brides trials consist of 2 hours for the ‘Bespoke Up Do’ and 1 1/2 hours for the ‘Simple Beauty’. Any additional time required will be charged at £15 per half hour and is payable at the time of the trial.Trials are recommended for the Bridesmaids and guests but are not compulsory. If you require a trial for Bridesmaids and guests we advise this to take place on the same day as the Brides trial. If you require another appointment for this it will incur additional travel costs of 45 pence per mile. £35 per Bridesmaids trial and/or guests trial and all travel costs is payable on the day of the trial and consists of 1 hour per person. Any additional time required at the trial will be charged at £15 per half hour.

  3. TRAVEL COSTS
    Travel cost are included in the packages when travelling within a 15 mile radius of PO14 4RN for 1 trial appointment and the Wedding day. Additional visits will incur travel costs of 45 pence per mile travelled.

  4. BALANCES
    The remaining balance for the total booking is payable 4 weeks prior to the Wedding day. If balances are not paid on time after being given a written reminder then we reserve the right to offer your date to someone else and retain all monies that have already been paid.

  5. CHANGES TO BOOKING
    If you wish to reduce people on the booking this must be done at least 4 weeks prior to Wedding day or the original balance remains payable. Only if time allows and under our discretion may we add extra people to your booking after the booking has been made. If last minute additional guests require our services on the day and time does allow then you are responsible for payment and this must be paid on the day.

  6. CANCELATIONS

    Your deposit is non-refundable. You have the right to cancel your booking after your trial providing that you give 4 weeks notice prior to the wedding day but we reserve the right to retain all trial fees/ travel costs and deposits. Cancelations MUST be given in writing. If you cancel your Wedding day appointment after the 4 weeks notice the total balance on your booking form is payable to us. We reserve the right to cancel a Wedding day booking following a hair trial, without a refund of the deposit or any trial fees and travel costs in circumstances where the client is uncooperative, not open to suggestions or makes any Bridal Specialist feel uncomfortable. In these circumstances we will contact the named person on the booking within 24 hours giving confirmation by email of the cancelation. If we cancel your booking before your trial due to unforeseen circumstances we will refund you any deposits that have been paid. If due to unforeseen circumstances on our part we cancel your booking after your trial but before the 4 weeks prior to your Wedding day we will endeavour to find a replacement but the responsibility remains yours to find a replacement for your wedding day and
    we will refund all deposits/trial fees and travel costs already paid. In unforeseen circumstances where we give less than 4 weeks cancelation notice for your wedding day appointment we will give compensation of £50 towards the costs of finding a replacement and refund all deposit/trial fees and travel costs already paid. Please understand that everything possible would be done by ourselves to help find a replacement if a situation arises that are out of our control and we are unable to attend on your wedding day.

  7. AMENDMENTS
    Any amendments made to your booking must be made 4 weeks prior to the wedding day. Any amendments (I.e reducing the number of people in the booking) made after the 4 weeks prior to wedding day will result in the full amount payable of the original booking. If you would like to add people to your booking after the 4 weeks notice then they can only be added if time allows.

  8. BRIDE/CLIENT OBLIGATIONS
    Please ensure every member of your bridal party are aware of timings on the day and that they need to be available at all times. Should one or more of your bridal party not be ready we will be forced to cut their allocated time short by however long they delay us.

TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT ANY PRIOR NOTICE.

Thank you for your cooperation and understanding.


Points to remember

  • Please book any Colour service to take place a week prior to your Wedding day.
  • Please wear a loose top on the morning of your appointments to avoid disturbing your Hair.
  • For the Bespoke 'Updo' service, please wash your Hair the day before, ensuring you rinse out all products thoroughly.
  • Please do not apply any styling products or use straightening irons prior to any appointments.
  • Please have your Tiara, Hair Accessories , Veil and any pictures of your Wedding dress and Bridesmaid dresses available at your Trial if possible.